Refund Policy

Effective: October 7, 2025

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At Sazone Lab LLC, all sales are final. Our food is made fresh to order, and due to its perishable nature, we do not offer refunds or accept returns.

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If there is an issue with your order — such as a missing item or a quality concern — it must be reported immediately at the time of service so we can assess and address it on the spot. Requests made after the fact may not be honored.

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We handle all concerns in good faith and may, at our sole discretion, offer a fix, replacement, or credit if appropriate.

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For any concerns, reach us at:
📧 sazonelab@gmail.com
📞 
🌐 linktr.ee/sazonelab

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Third-party orders (e.g., DoorDash, Uber Eats): Please contact them directly for any refund requests, as we must follow their policies.

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We appreciate your understanding and support!